IMPACT OF HUMAN RESOURCE PLANNING ON ORGANISATIONAL PERFORMANCE IN ACCESS BANK NIG PLC

Download PDF

Authors

  1. DR EVBOTA JAMES EDOMWONYI

[email protected], 

department of Business Administration, faculty of management sciences, Ambrose Alli university Ekpoma

2. MAKPOR SAMUEL OVIE

[email protected]

DEPARTMENT OF BUSINESS ADMINISTRATION

FACULTY OF MANAGEMENT AND SCIENCES

AMBROSE ALLI UNIVERSITY

EKPOMA

ABSTRACT

 This study seeks to investigate the Impact of Human Resource Planning on Organizational Performance in Access Bank Nig Plc. The study cover 2018 —2023,The variables that were discussed extensively in this study includes Manpower planning, Training and development, strategic action and employee motivation. Data of this study were collected from the list of Top, Middle and Junior managers in the studied bank. A total of 200 sets of questionnaire were administered to the selected sample, 195 were successfully retrieved out of which a total of 190 were found suitable for use in analytical purposes representing approximately 95% of the sample used. The four research hypotheses were tested using correlation and multiple regressions via the aid Statistical Packages for Social Science (SPSS) version. The finding of study in general indicates that, Human resource planning has significant relationship with organizational performance. The study also recommendations that, Banks should through human resource planning policies introduce and institutionalize effective human resource plans to proactively forecast, recruit and select the actual numerical strength of manpower needs of the organization if the intension is to increase productivity and organizational performance. 

Keywords- Planning, performance, employee motivation, training and development

BIBLIOGRAPHY

Afzal, F., Mahmood, K., Sherazi, S. M. R., Sajid, M., & Hassan, M. (2013).  Effect  of human resource planning on organizational performance of  Telecom  Sector. Information and Knowledge Management, Vol. 5, No.3

Anya C. J. P., Umoh G.I. & Gift W. (2017). Human Resource Planning and Organizational Performance in Oil and Gas Firms, International Journal of Advanced Academic Research, | Social & Management Sciences, Vol. 3, No 9. Pp, 2488-9849.

Anya C. J. P., Umoh G.I. & Gift W. (2017). Human Resource Planning and Organizational Performance in Oil and Gas Firms, International Journal of Advanced Academic Research, | Social & Management Sciences, Vol. 3, No 9. Pp, 2488-9849.

Appelbaum, E., Bailey, T., Berg,P. and Kalleberg, A.L.(2000). Manufacturing Advantage, Why High-performance Work Systems Pay Off. Ithaca, NY: Cornell University Press.

Armstrong, M (2005). A Handbook of Human Resources management practices. UK: Kogan page, 986 p.

Armstrong, M. (2006). A handbook of human resource management practice. (10th Ed.). London: Kogan Page Limited.

Baker, W.E &Sinkular, J.M. (2005). Market Orientation and the new product paradox. Product Innovation Management, Vol. 22, No.6, pp, 483-502.

Bastian, H., & Andreas, W. (2012). A Bibliometric View on the Use of Contingency Theory in Project Management Research, Project Management Journal, Vol. 43, No.3, pp,4-23. doi:doi:10.1002/pmj.21267

Bello-Pintado, A. (2015). Bundles of HRM practices and performance: empirical evidence from a Latin American context. Human Resource Management Journal, Vol. 25, No.3, pp, 311-330.

Boselie, P., Dietz, G. and Boon, C. (2005). Commonalities and contradictions in HRM and performance research, Human Resource Management Journal, Vol, 15, No.3, pp, 67–94.

Čambál, M., Holková, A., Lenhardtová, Z. (2011). Basics of the management. Trnava: Alumni Press, p. 106. ISBN 978-80-8096-138-1

Cho, H., and Pucik, V. (2005). Relationship between innovativeness, quality, growth, profitability, and market value. Strategic Management Journal, Vol. 26, No.6, pp,555-575.

Chris A., (2010), eHow contributer “Relationship between traning and employee performance”.

Cole, G. A. (2002). Personnel and human resource management. 5th ed. TJ International, Padstow Cornwall, UK.

Dibrell, C., Down, J. & Bull, L. (2007). Dynamic strategic planning: achieving strategic flexibility through formalization, Journal of Business and Management, Vol. 13, No.1, pp, 21-35.

Donaldson, L. (2006). The contingency theory of organizational design: challenges and opportunities. In Organization Design (pp. 19-40): Springer.

Eboh, C.E. (2009), Social and Economic Research: Principles and Methods, Enugu: African Institute for Applied Economics.

Faisal N. Al-Mad and Dia Z. (2017). The Impact of Employee Motivation on Organizational Commitment, European Journal of Business and Management, Vol.9, No.15

Farman A. and Husnain S. (2013). Effect of Human Resource Planning on Organizational Performance of Telecom Sector, Information and Knowledge Management, Vol.3, No.2, pp, 2224-5758

Farman A. and Husnain S. (2013). Effect of Human Resource Planning on Organizational Performance of Telecom Sector, Information and Knowledge Management, Vol.3, No.2, pp, 2224-5758

Ferjenčík, J., Bosáková, M. (2001). Human resource management. 2nd ed. Bratislava: EKONÓM,. 191 p. ISBN 80-225-1413-6

Gardner, T. M., Wright, P. M., & Moynihan, L. M. (2011). The impact of motivation, empowerment, and skill-enhancing practices on aggregate voluntary turnover: the mediating effect of collective affective commitment. Personnel Psychology, 64(2), 315-350.

Geomani, (2012), Impact of Motivation on Employee Job Performance, 46 P,http://ivythesis.typepad.com/term_paper_topics/2010/01/the-impact-of-motivation-onemployeeperformance-research-proposal.html 

George L., Sabapathy T. (2011), Work Motivation of Teachers: Relationship with Organizational Commitment, Canadian Social Science, Vol. 7, No. 1,  pp, 90-99. 

Grant, R. (2017). A resource-based perspective of competitive advantage, California Management Review, Vol.33, No. 4, pp, 114-135.

Grant, R.M. (2003). Strategic planning in a turbulent environment: evidence from the oil majors, Strategic Management Journal, Vol. 24, No. 6, pp, 491-517.

Griffin, E.A. (2003). A first look at communication Theory (5 ed.) Boston: Mc Graw-Hill.

Guerci, M., Radaelli, G., Battisi, F. D., & Siletti, E. (2017). Empirical insights on the nature of synergies among HRM policies – An analysis of an ethics-oriented HRM system, Journal of Business Research, 71, 66–73.

Hassan, O. (2003). SCM and Organizational Performance: Strategy and Innovation Aspect. (Ph.D), University of Engineering and technology, Lahore.

Helavalada W., and Julius T. N. (2017). Significance of Manpower Planning For Effective Utilization of Human Resources in an Organization: A Conceptual Approach, International Journal of Business and Management Invention, Vol. 6, No. 8

Helavalada W., and Julius T. N. (2017). Significance of Manpower Planning For Effective Utilization of Human Resources in an Organization: A Conceptual Approach, International Journal of Business and Management Invention, Vol. 6, No. 8

Iftikhar A. and Siraj D. (2009). Medical College and Gomal University, D.I.Khan,Pakistan(2009),“Evaluating Training And Development”

Jiang, K., Lepak, D.P., Hu, J. andBaer, J.C.(2012). How does human resource management influence organizational outcomes? A meta-analytic investigation of mediating mechanisms. Academy of Management Journal, Vol. 55, No.6, pp, 1264–94.

Julius A., Benneth E. and Motunrayo S., (2018). Human Resource Management and Banks’ Performance in Nigeria, Journal of Varna University of Economics, Vol. 62, No. 2

Kamalian, A. R., Yaghoubi, N. M., & Moloudi, J., (2010) Survey of Relationship between Organizational Justice and Empowerment (A Case Study). European Journal of Economics, Finance and Administrative Sciences, Vol. 24, pp,  165-171.

Katou, A.A. &Budwar, P.S. (2007).The effects of human resource management policies on organizational performance in Greek Manufacturing firms. Thunder bidInternational Business Review, Vol 49, No. 1, pp. 1-35.

Kavitha, K. (2014). Importance Of Man Power Planning In Organizations, international journal of magazine of engineering, Technology, management and Research, Vol.1  No: 11, pp, 45-66

Kothari C.R., (2010), Research Methodology: Methods and Technique, New Delhi: New Age International Publishers, p. 31 

Koubek, J. (2007). Human resource management : the basics of modern human resource management. 4th ed.   Praha: Management Press, , p. 93, p. 100. ISBN 978-80-7261168-3

Kristína K., Andrea C., Jana S. (2012). The Importance of Human Resource Planning in Industrial Enterprises, Personnel management, Vol. 65, No.3, pp,4-23

Lee-Chin T., Fee-Y. T. and Khulida K. Y. (2018). The Power of Ability-Motivation-Opportunity Enhancing Human Resource Management Practices nn Organizational Ethical Climate, International Journal of Business and Society, Vol. 18 No. 3, pp, 547-562

Lipton, M. (2003). Guiding growth: How vision keeps companies on Course. Boston, Harvard Business School Press

Lunenburg, F. C.  (2012). Human resource planning: Forecasting demand and supply. International journal of management, business and administration, vol. 15, No. 1

Magaji A., Lawan Y. & Naziru S. (2018). Explored and Critique of Contingency Theory for Management Accounting Research, Journal of Accounting and Financial Management Vol. 4, No. 5 , pp, 2504-8856

Marin-Garcia, J.A. and Tomas,J.M.(2016). Deconstructing AMO framework: a systematic review. Intangible Capital,12(4): 1040–87.

Meers, K.A. & Robertson, C. (2007). Strategic planning practices in profitable small firms in the United States, The Business Review Cambridge, Vol. 7, No.1, pp, 302-307.

Mello JA (2001). Strategic Human Resource Management. Cincinnati: South Western

Michael Armstrong. 2000. “Understanding training”. Human Resource Management Practice. 8th Edition. Kogan page limited, London. pp:543

Mintzberg, H. (1987). The strategy concept I: five Ps for strategy, California Management Review, Vol. 30, No.1, pp, 11-24.

Mohammadnoor K. M. A., Abdullah O., Mohd S., and Hamza A. A.  (2014). The Effect of Human Resources Planning and Training and Development on Organizational Performance in the Government Sector in Jordan, International Journal of Academic Research in Business and Social Sciences, Vol. 4, No. 4. 

Mohsan, F., Nawaz, M. M., Khan, M., Shaukat, Z., & Aslam, N. (2004), Are Employee Motivation, Commitment and Job Involvement Inter-related: Evidence from Banking Sector of Pakistan. International Journal of Business and Social Science, Vol. 2, No.17, pp,  226-233. 

Moon, H. & Ruona, W. (2015). Towards a deeper understanding of strategic learning, Leadership & Organization Development Journal, Vol. 36, No. 6, pp, 657-674

Muhammad A., Zulfqar A. and Javed I., (2012). Human resource planning: A key to internal and external fit, African Journal of Business Management, Vol.6 No.27, pp. 7938-7941

Murphy TE, and Zandvakili S (2000). Data- and metrics-driven approach to human resource practices: Using customers, Employees Finan. Metr. Issue, 39(1): 93–105.

Mursi, J. (2003). The strategic management of human resources: The entrance to achieve competitive advantage to joining the twenty-first century. Alexandria: University House.

Nohria, N., & Khurana, R. (2010). Handbook of leadership theory and practice: Harvard Business Press

O’Regan, N. & Ghobadian, A. (2007). Formal strategic planning: annual rain-dance or wheel of success?, Strategic Change, Vol. 16, No,1-2, pp, 11-22.

Olannye A.P. (2006). Research Methods for business: A skill building approach, Lagos and Asaba

Parker, B.J. & Caine, D. (2006). Holonic Modelling: Human Resource Planning and the two faces of Janus, International Journal of Manpower, Vol. 17 Iss: 8, pp.30-45.

Petra S. and Juan M. G. (2014). A resource-based view of human resource management and organizational capabilities development, The International Journal of Human Resource Management, Vol. 13, No. 1, pp, 123–140

Purcell, J, Hutchinson, S., Kinnie, N., Rayton, B. and Swart, J. (2003). Understanding the People and Performance Link: Unlocking the Black Box. London: CIPD Publishing.

Raja A. G., Furqan A. K. and Muhammad A. K. (2011). Impact of Training and Development on Organizational Performance, Global Journal of Management and Business Research, Vol. 11, No. 7

Richard, P. J., Devinney, T. M., Yip, G. S., & Johnson, G. (2009). Measuring organizational performance: towards methodological best practice. Journal of Management, 35(3): 718-804. 

Robbins, S. P. and Judge, T. (2008), Organizational Behavior, 13th edition 

Robbins, S. P., & Judge, T. A. (2011). Organizational behaviour(14th ed.).  Upper  Saddle River, NJ: Prentice Hall.

Santos, J.B. and Brito, L. A. L. (2012). Toward a Subjective Measurement Model for Firm Performance. Brazilian Administrative Review, Vol. 9, No.6, pp, 95-117

Sila, I., & Ebrahimpour, M. (2005). Critical linkages among TQM factors and business results. International Journal of Operations and Production Management, Vol. 5, No.11, pp, 1123-1155.

Subramony, M. (2009). A meta-analytic investigation of the relationship between HRM bundles and firm performance, Human Resource Management, Vol. 48, No. 5, pp, 745-768

Tella, A., Ayeni, C. O., & Popoola, S. O. (2007), Work Motivation, Job Satisfaction, and Organisational Commitment of Library Personnel in Academic and Research Libraries in Oyo State, Nigeria. Library Philosophy and Practice, Vol. 9, No.2, pp, 13

Tovstiga, G. (2015). Strategy in practice: A practitioner’s guide to strategic thinking, 3rd edn, John Wiley & Sons, Chichester.

Townsend, K., Cafferkey, K., Kellner, A. and Winterton, J. (2017). Is the AMO model too good to be useful? In Proceedings of the 31st ANZAM Conference, Melbourne, 5–8 December.

Tsaur, S.H., Lin, Y.C.(2004). “Promoting service quality in tourist hotels: the role of HRM practices and service behavior”, Tourism Management, Vol. 25, No. 6,  pp.47-67

Vetráková, M., Seková, M., Ďurian, J. (2001). Human resources and their management. Banská Bystrica: Univerzita Mateja Bela, , p. 32. ISBN 80-8055-5818

Wayne A. G.  and Andrew J. H.(2016). Strategic Actions Analysis: A new tool for managers, Journal of New Business Ideas & Trends, Vol. 14, No.2,  pp. 1 – 22.Wiklund, J., and Shepherd, D. (2003). Knowledge-based resources, entrepreneurial orientation, and the performance of small and medium-sized businesses. Strategic Management Journal, Vol. 24, No. 13, pp, 1307-1314.