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Authors
Obioma Obiageli Ajaero, PhD 1; Edith Okpo Kalu, PhD 2; Stella Ngozi Okoroafor, PhD 3; Leonald Ifeanyi Amaefule, PhD 4
1, 2, 3 Department of Accountancy, Alvan Ikoku Federal University of Education, Owerri, Imo State, Nigeria
4 Imo State University, Owerri, Imo State, Nigeria
Abstract
The study examined the effect of digital innovation on the profit after tax of deposit money banks (DMBs) in Nigeria. The study adopted a quasi-experimental research design in evaluating the effect of digital innovation variables: computer expenditure (COMEXP) and software expenditure (SOFEXP) on profit after tax (PAT) of DMBs in Nigeria. Secondary data were obtained from online published financial statements of five DMBs in Nigeria for the period of 2010 to 2024. The study employed multiple regression analytical technique to analyze the collected data. The findings revealed that both computer expenditure (COMEXP) and software expenditure (SOFEXP) had a significant positive effect on the PAT of DMBs in Nigeria. The study recommended that DMBs should strategically deploy digital innovations to reduce customer challenges, such as long queues and transaction delays, to enhance customer satisfaction.
Keywords: Digital Innovation, Computer Expenditure, Software Expenditure, Deposit Money Banks, Nigeria.
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