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Author
Dike, Goodfaith Nnenna (Ph.D)
Chukwuemeka Odumegwu Ojukwu University, Igbariam Campus
Abstract
Research Objectives: The issue of employee grievance has eaten deep into the fabrics of every industrial establishment. The problem has also become the order of the day in both private and public establishments. This study examined the employee grievances and performance of noodle firms in Anambra state, Nigeria. The specific objectives of the study were to: determine the effect of work overload on organizational performance of noodle firms in Anambra state; examine the effect of toxic work environment on organizational performance of noodle firms in Anambra state, Nigeria. The study adopted descriptive survey design to assess employee grievances and organizational performance of noodle firms in Anambra state, Nigeria.
Methodology: Questionnaires and semi-structured interviews were used to collect data from the respondents. The target population of this study was made of the staff working in the selected noodle firms in Anambra state (Tummy Foods Industrial Plc, Jolly Jolly Noodles and Zubix Noodles). The population of the study consists of three hundred and twenty-seven (327) active staff in the firm. Correlation analysis techniques were used to test the hypotheses of the study.
Findings: The study found out that there is a significant negative relationship between work overload and organizational performance of noodle firms in Anambra state; there is significant negative relationship between toxic work environment and organizational performance of noodle firms in Anambra state, Nigeria.
Recommendations: The study recommends that the management should encourage employees to maintain a healthy work-life balance, promote flexible working hours and time-off policies that enable employees to manage their workloads more effectively. The study encourages open communication among employees, creating a safe and supportive environment where employees feel comfortable raising concerns and seeking solutions.
Key words: work overload, toxic work environment, employee grievances, organizational performance.
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